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HELP
If you need assistance using PhotoDocket.com please check out our help features below. If you do not find you answers here, please feel free to contact us regarding your questions.
 
 
CHECKOUT:
  1. Login and go to your shopping cart.
  2. Click the Checkout button.
  3. Enter your shipping address for your prints to be shipped to.
  4. Enter your billing and credit card information. Your information will be processed over a secure/encrypted connection.
  5. If your credit card is accepted you will be sent to an Order Confirmation page. Please print this page for your records.
 
DOWNLOAD PHOTOGRAPHS:
  1. First you must purchase the photographs that you want.
  2. Login with your username and password.
  3. Click the Downloads button.
  4. Check for the order # and the case # that you want to download.
  5. Click the Download button and save the .zip file in a location that you will remember.
 
EDIT PHOTOGRAPHS:
  1. Login with your username and password.
  2. Choose the My Photos button under the user navigation.
  3. Click the Edit Photos button.
  4. Edit the case information that needs to be changed.
  5. Click the Continue or Skip to Images button.
  6. Use the Flash multi-photograph upload or the HTML single upload to add photographs to each case. Delete photographs that need to be removed. If you need Flash visit this page.
 
LISTINGS:
  1. Login with your username and password.
  2. Click My Listings in the user options box in the top right hand corner of the window.
  3. Click the Add Listing button under the navigation bar (You will be directed to our secure site for your credit card processing).
  4. Complete the listing form and click Add Listing.
*Note: When you first signup, you will only be charged for the remaining days in the current month. You will be charged $10 each month after.
 
LOGIN:
Remember that your password IS case sensitive.
  1. Enter your username.
  2. Enter your password.
  3. If you have forgotten your username visit this page.
  4. If you have forgotten your password visit this page.
 
MY ORDERS:
  1. Login with your username and password.
  2. Choose the Downloads button under the user navigation.
  3. Click the My Orders button.
  4. Check for the order number that you want to view.
  5. Click View Details.
 
MY TAX INFO:
Please note that you must enter your tax information before PhotoDocket.com can send you payments for your photographs.
  1. Login with your username and password.
  2. Choose the Mt Earnings button under the user navigation.
  3. Click the My My Tax button.
  4. Add or update your tax information using the form.
  5. Click the button at the bottom of the form to submit your information.
 
ORDER PRINTS:
  1. First you must purchase the photographs that you want.
  2. Login with your username and password.
  3. Click the Downloads button.
  4. Check for the order # and the case # that you want to order prints for.
  5. Click the Prints button.
  6. Enter the quantity next to each print size for each photograph that you want to order.
  7. Click the Add Prints button.
  8. Follow the step under the Checkout section.
 
REGISTRATION:
The registration process is quick and easy and free of charge. There are a few steps to the process that we require so that we can ensure that the information we receive is correct.
  1. Choose a username and a CASE SENSITIVE password.
  2. Enter your information including your contact email address. An email verification will be sent to this account.
  3. Check your email account for the verification email. If you do not see the email within a few mintues, check your spam folder.
  4. The email will contain a verification code as well as a URL you can click on to verify your email. If the link does not work from your email address or is not visible, copy the verification code and paste it into the verification page that you are redirected to after you complete the registration information.
  5. After you verfiy your email address your account is active and your registration is complete.
 
SHOPPING CART:
  1. Login with your username and password.
  2. Choose the My Cart button under the user navigation or click the shopping cart graphic under the search field at the top.
  3. At the bottom your your shopping cart you will see three buttons (Update Cart, Empty Cart, and Checkout).
  4. To remove items from your cart downloads section check the remove photograph checkbox. To update print quantities enter the amount that you wish to purchase next to the size you want.
  5. Then click Update Cart.
  6. The Empty Cart button will remove all items from your shopping cart. The Checkout button will being your checkout process.
 
UPDATE MY INFORMATION:
  1. Login with your username and password.
  2. Choose the My Info button under the user navigation.
  3. Update the needed information.
  4. Click the Update User button.
 
UPDATE MY PASSWORD:
  1. Login with your username and password.
  2. Choose the My Password button under the user navigation.
  3. Enter your current password, your new password, and confirm your new password.
  4. Click the Update Password button.
 
UPLOAD PHOTOGRAPHS:
  1. Login with your username and password.
  2. Choose the My Photos button under the user navigation.
  3. Check that you have fully read and understand the Things to Remember and the Terms and Conditions and that you accept all information therein..
  4. Click the Accept Terms and Conditions button.
  5. Click the Add Photos button.
  6. Enter as much information about the accident as you can.
  7. Click the Continue button.
  8. Use the Flash multi-photograph upload or the HTML single upload to add photographs to each case. If you need Flash visit this page.
 
VIEW EARNINGS:
  1. Login with your username and password.
  2. Choose the My Earnings button under the user navigation.
  3. Choose Year to Date, This Month, Last Month, or Custom Date.
  4. If you chose Custom Date enter a from date and a to date and click View Earnings.
  5. You can also view case details by selecting the number under cases.
  6. Then choose the case number to view the photographs that were purchased from that case.
 
VIEW MATURE CONTENT:
  1. Login with your username and password.
  2. Go to the accident page that you wish to have access to.
  3. Click the Request Authorization button.
  4. PhotoDocket.com staff will review your request.
  5. An email will be sent to you upon a decision being made.
 
VIEW TRANSACTIONS:
This section displays the payments that have been made to our photographers.
  1. Login with your username and password.
  2. Choose the My Earnings button under the user navigation.
  3. Click the View Transactions button.
  4. To view details click the View Deatils link next to the date you want to view.
  5. The view details page includes the transaction ID, date, and amount. It also includes the purchased photographs that you are being paid for on the selected date.
 
 
 
 
Schulman Law Group
The Schulman Law Group out-prepares, out-works, and out-performs the insurance companies' attorneys, each time.
 
 
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Advertise your business here today! Just login and click the My Ads button at the top of the page!
 
 
 
 
 
 
 
 
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